ISSUE TRACKER
Website feedback, straight into Jira
Connect Jira Cloud once and every new thread becomes an issue in the project you choose — who said it, what they said, and a link back to the exact page, formatted natively for Jira.
Available on Pro and above.
HOW IT WORKS
What happens when feedback arrives
Credentials are encrypted at rest, every delivery records its outcome, and a failing integration never blocks the feedback itself.
On new feedback
Annot8 creates a Jira issue in your chosen project. The summary is the feedback itself; the description carries the author, the comment, and a link that opens the page it was pinned to.
Or on demand
Leave the automation off and push only the threads that deserve an issue — one action from the thread, same format.
Routed per project
Connect once for the workspace, then choose per Annot8 project whether it posts, and override the Jira site or project key where a client needs their own.
GOOD TO KNOW
Before you connect Jira
The specifics that save a support ticket — the same ones the docs lead with.
Point it at an intake project
Enabling the automation turns every piece of feedback into a Jira issue — a dedicated intake project keeps your delivery boards clean.
Jira Cloud
The integration targets Jira Cloud (yourcompany.atlassian.net). Self-hosted Jira Server isn't supported.
Feedback in, Jira notified, nothing re-typed
One script tag on the site, one connection to Jira, and the pipeline runs itself.