ISSUE TRACKER
Website feedback, straight into GitLab issues
Connect a gitlab.com project once and every new thread becomes an issue — the author, the comment, and a link back to the exact page it came from.
Available on Pro and above.
HOW IT WORKS
What happens when feedback arrives
Credentials are encrypted at rest, every delivery records its outcome, and a failing integration never blocks the feedback itself.
On new feedback
Annot8 opens an issue in the GitLab project you pick, carrying who said it, what they said, and a link that opens the page it was pinned to.
Routed per project
Connect once for the workspace, then choose per Annot8 project whether it posts there.
Delivery you can see
Every delivery records its outcome — success or the exact error — and a test button sends a real issue so you know the pipe works before feedback arrives.
GOOD TO KNOW
Before you connect GitLab
The specifics that save a support ticket — the same ones the docs lead with.
gitlab.com only
Self-managed and dedicated GitLab instances aren't supported — if you run GitLab yourself, use a webhook into your own endpoint instead.
Tokens die on a schedule
GitLab enforces a maximum token lifetime on many plans — set a calendar reminder before the integration quietly stops.
Feedback in, GitLab notified, nothing re-typed
One script tag on the site, one connection to GitLab, and the pipeline runs itself.